Shipping policy
ORDER PROCESSING
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
DOMESTIC SHIPPING (UNITED STATES)
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Shipping rates are calculated at checkout
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Estimated delivery times are 3–5 business days
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Delivery times are estimates and may vary due to carrier delays
Duties & Taxes
International orders may be subject to duties, taxes, and customs fees upon delivery.
These charges are determined by the destination country and are the responsibility of the customer.
SHIPPING CONFIRMATION & TRACKING
Once your order ships, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear after shipment.
LOST, STOLEN, OR DELAYED PACKAGES
We are not responsible for:
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Delays caused by the shipping carrier
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Lost or stolen packages after delivery confirmation
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Incorrect or incomplete shipping addresses provided at checkout
Please ensure all shipping information is accurate before completing your order.
FINAL SALE NOTICE
All sales are final. Please review our Return & Refund Policy for full details.
CONTACT
For shipping-related questions, contact us at:
hello@oweng.co